How much field training is enough?
Most companies train for the license, run the classroom first and the field second, and let the trainer do the work while the new person watches. All three are backwards. Here is the sequence that works and the check schedule that keeps it working.
From Checkbox to Career: Why Training Should Build Futures, Not Just Meet Requirements
One of the most overlooked drivers of employee retention and service quality in the service industry isn’t compensation. It’s training. But not just any training — I’m talking about training that builds careers, not just skills. Onboarding is Just the Beginning When a new technician joins your company, onboarding is where it all begins. It […]